Our initial PSA integration has been with ConnectWise Manage. Other popular PSA integrations are on our roadmap.
Our integration with ConnectWise Manage provides the following:
- Allows each organization enrolled into the ConnectWise Manage platform an opportunity to now include information about the mobile devices that are under management utilizing the integration of the Notify mobile RMM service.
- Provides an automated daily update to ConnectWise Manage billing as mobile devices are added, changed, or removed from the mobile RMM service. This will provide a more efficient and accurate billing to any MSP customer utilizing the mobile RMM service.
- Daily updates of mobile device information will provide your help desk staff with valuable information when a trouble ticket is needed to be issued. By having up to date configuration information on the customer’s mobile devices, the help desk team will be more productive resolving customer issues.
- Ability for ConnectWise Manage to provide reporting of customers managed mobile devices in addition to their PC’s and servers. Reports detailing mobile device types, OS version and other configuration elements will be essential information for IT and company management.