Mobile Device Enrollment

MobileRMM provides different enrollment options based on the types of mobile devices being managed. Regardless of mobile OS, device enrollment can be segmented into company owned and personally owned (BYOD) devices. MobileRMM utilizes the API’s provided by Android EMM for integration in the MobileRMM platform which greatly simplifies the enrollment process for Android mobile devices. For iOS devices MobileRMM utilizes tools and interfaces provided by Apple. Although basically similar in functionality, the enrollment process is different between iOS and Android operating platforms.

Android

Company Owned - Regardless of the management configuration option of Fully Managed, Fully Managed with Work Profile, or Dedicated Device, they will all require either a new device or factory reset of the device to begin the enrollment process.

A user will tap the screen six times in the same spot. This triggers the device to prompt you to scan a QR code. Scan the QR code provided by MobileRMM to set up the device. Respond to several Android set up prompts and the device is now enrolled as per the configuration policy downloaded to the device.

BYOD - Enrollment for a BYOD device is as simple as going to the Settings app on the Android device and select the Google menu. Then scroll down to "Set up your work profile" (NOTE: On Android 10, you must select ("Set up & Restore"). Follow the steps on screen and allow access to the Camera and scan the QR code provided by MobileRMM to set up the device. The result is that a Work Profile will be created on the mobile device.

IOS

Company Owned - Using the Apple Business Manager (ABM) administrators can enroll Apple devices remotely using one of its main features called Apple Automated Device Enrollment. ADE is configured to use your MobileRMM solution as devices are initially set up. Devices are brought under management with all the required configurations, right out of the box. This method of enrollment ensures mandatory management of the devices whereby the management cannot be revoked by the users.

BYOD - For BYOD users can enroll their devices scanning a QR code. There is no application needed on the device as an Apple Configuration profile is downloaded to the device.