Admin Control

The MobileRMM admin console provides an intuitive interface. It is designed to be usable by anyone, even administrators with limited technical knowledge. Each organization configured on the multi-tenant MobileRMM platform will have their own admin console. Each admin withing an organization will have access as well as defined access through individually defined role-based administration settings.

User and Device Administration

User and device information along with thirty (30) other attributes can be selectively configured for display. An administration panel for each user provides quick access to search for a user or device, view a variety of device information and provide a quick and easy way to perform device actions like a full device wipe, a selective wipe, locking the device, and many others.

Role Based Administration

Proactive management is the best kind of management. You can define roles that best suit your requirements and grant appropriate permissions for specific IT admins. You can delegate routine activities to support staff individuals with well-defined permission levels, thereby specifying your IT admins' scope of management to their organization.

Real-time statistics

Devices will communicate with the MobileRMM platform on what is called a synchronization schedule that is defined by device OS. Regardless of mobile OS, real time device statistics are transmitted as the device synchronizes with the MobileRMM platform. Information regarding device type, IMEI, serial number, battery level, memory, OS and many more are made available.

Messaging

MobileRMM provides a one-way messaging tool that the admin can use to send messages to target devices, directly from the MobileRMM admin console.

Mobile Asset and Life Cycle Management

As mobile devices are enrolled into the MobileRMM platform an MSP will be able to monitor each customers managed mobile assets. Vital information like the device type and model, IMEI number, and associated username of the managed devices can be viewed. All mobile devices can now be monitored for appropriate OS updates and help determine if any mobile devices are approaching their life cycle replacement time.